To cancel a trail ride you already received a confirmation email for please send an email to Cornerstone Ranch indicating you wish to reschedule. We will cancel the reservation for you and you will receive a confirmation email stating your reservation has been canceled. At this point, you will be able to rebook your trail ride again the same way you originally booked. If you used a Groupon or the like, the code will be active once the cancellation is complete in the reservation system so you can rebook. Any fees paid in the reservation system will be refunded so it is like starting over.
We require 48 hours notice for all cancellations or you will still be charged the amount of the trail ride(s), and any fees paid upon booking. Exception is of course extreme weather which will be determined by Cornerstone Ranch.
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